Frequently Asked Questions

Our commitment to exclusive designs, perfect fits, and expert craftsmanship sets us apart in the bespoke tailoring industry.

Yes, we have a strong international client base and provide virtual consultations and shipping worldwide.

We specialize in a wide range, including suits, shirts, dresses, ethnic wear, and more, all tailored to your specifications.

We have been successfully providing premium tailoring services for over 9.5 years, serving prominent personalities from India and around the globe.

Our state-of-the-art factory is located in Mayapuri Industrial Area Phase 1, Delhi.

Yes, we offer sustainable fabric options and eco-friendly production methods for clients who prioritize sustainability.

Yes, you can book an appointment for our doorstep service. A senior designer from top institutes will visit you for measurements and design discussions.

The E-Designer service allows you to book a virtual appointment with our expert designers, where you can discuss your requirements, get suggestions, and receive quotations for your desired designs.

We offer flexible scheduling, including after-hours appointments for your convenience.

Yes, we offer upcycling services to repurpose your old garments, promoting sustainability and creative reuse.

You can book a service through our website, and a designer will assist you virtually. They will guide you through measurements, fabric selection, and design decisions.

Consultations can be booked through our website or by contacting our customer service team.

Missed appointments can be rescheduled based on availability, but a fee may apply.

Yes, we offer virtual consultations for clients worldwide, providing the same personalized service as our in-person sessions.

Yes, we specialize in bespoke bridal wear, creating custom gowns, lehengas, and other wedding attire.

Yes, we provide alteration and repair services for premium garments, treating each piece with the care it deserves. Alterations are offered within two weeks of receiving the garment.

Contact us within two weeks of receiving your garment, and we will assist with any necessary alterations. Inform us if you need more time, and we will try to accommodate your needs.

Yes, we provide alterations for premium garments, ensuring they fit perfectly even if not originally tailored by us.

We welcome feedback and can make adjustments to your garment during subsequent fittings to ensure a perfect fit.

Our bespoke services involve creating custom garments on request, which is a global standard practice. This approach helps us streamline operations and avoid the costs associated with managing payments at different stages.

Our service charges cover the premium quality, craftsmanship, and expertise of our designers and tailors. Additionally, GST is applicable as per Indian regulations.

We accept all major payment methods, including credit/debit cards, UPI, and online banking.

Yes, we offer Express services on a case-by-case basis. Additional charges may apply according to the express days.

Since our services are custom-made, we do not offer refunds once inventory is purchased or production has begun. However, we are committed to making any necessary alterations to ensure your satisfaction with the product.

There is no minimum order value; however, bespoke services are priced based on the complexity and fabric choices.

Yes, you can provide your fabric. We also offer a wide selection of premium fabrics from top mills worldwide, available through our designers during their visits.

We offer free alteration services within two weeks of receiving your garment to ensure a perfect fit. If you cannot try it within this timeframe, please inform us, and we will try to accommodate your situation.

Yes, we ship our bespoke garments globally to over 37 countries. Shipping costs are charged additionally based on the location.

Design changes can impact the outcome, especially when paired with different fabrics. Our designers will guide you through feasible changes.

Yes, our designers bring fabric books during visits, allowing you to touch and feel the options before making a choice.

Yes, we keep a record of your measurements and design preferences, making reordering convenient and seamless.

Absolutely, we specialize in bespoke garments for weddings, corporate events, and other special occasions.

Delivery timelines vary based on design complexity and location, but we strive to deliver within 3-4 weeks for most orders.

Yes, we can provide a portfolio of our previous work during consultations or on our website.

Yes, we offer customization options, including embroidery, embellishments, and personalized details.

Yes, you will receive a tracking number once your garment is shipped, allowing you to monitor its journey.

Yes, we specialize in bridal tailoring, offering bespoke gowns, lehengas, and other bridal wear.

Orders can be canceled within 24 hours of booking. Beyond that, work commences, and cancellation may not be possible, especially once inventory is purchased or production starts.

Yes, we provide bespoke corporate uniforms tailored to fit your brand’s identity and specifications.

We encourage clients to leave feedback through our website or on Google, helping us continuously improve.

Yes, we offer bespoke tailoring for children, ensuring a perfect fit and comfortable fabrics for young wearers.

Absolutely, our designers work with you from concept to creation, bringing your unique ideas to life.

We tailor garments for all body types, including plus-size, petite, and tall, ensuring a perfect fit for everyone.

Our process is highly personalized, involving thorough consultations, custom measurements, and expert craftsmanship.

Yes, we offer custom embroidery services, allowing you to add initials, logos, or other personalized touches to your garments.

Yes, we offer group tailoring services for weddings, corporate events, and special occasions.

Yes, we offer bespoke tailoring for children, ensuring comfort and style for young clients.

We offer a wide range of fabrics, including high-quality wool, silk, cotton, linen, and eco-friendly options.

Yes, we offer monogramming services to add a personalized touch to your garments.

We source fabrics from reputable mills worldwide, ensuring the highest quality for our bespoke garments.

Yes, we provide custom tailoring services for uniforms, ensuring a professional and tailored look.

Yes, you can choose from a range of linings, including patterned, solid, and custom designs.

Yes, we offer bespoke tailoring for historical costumes, perfect for events, theater, and reenactments.

Yes, we can design garments with hidden pockets or custom features for added functionality and style.

Yes, we offer tailoring with technical fabrics, ideal for outerwear and active garments.

Yes, we offer tailoring that accommodates specific medical needs, ensuring comfort and practicality.